About Us
Rugby Gifts are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@rugby-gifts.com.
Our Contact details:
Rugby Gifts
102 Brecon Road Pontardawe Swansea West Glamorgan SA8 4PD United Kingdom
Phone: 01639 729000
Fax:
Email: sales@rugby-gifts.com
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from outside the U.K. place your order and your credit card company will convert the transaction to your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
PAYMENT BY CHEQUE - to pay for your purchase by cheque please print proceed to check out and print the order details and send this together with your cheque payable to Rugby-Gifts.com to 102 Brecon Road, Pontardawe, Swansea, SA8 4PD. U.K.
Shipping And Handling
Shipping will be charged at cost. There will be a £1 charge to cover packaging and handling.
Delivery Schedule
We will normally dispatch your order to you in 1 to 5 days. Delivery times are as follows:-
UK 2 - 7 days
Europe 3 - 10 days
USA & Canada Air Mail 4 - 11 days
USA & Canada Sea Mail 4 - 5 weeks
Australia & NZ Air Mail 8 - 14 days
Australia & NZ Sea Mail 8 - 12 weeks
Overseas items will be posted by air mail unless requested to be sent by cheapest method
Orders exceeding £28 in value will be sent by recorded or insured delivery
For next day or insured delivery please indicate this in the shipping note and we will add the appropriate amounts to your order.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
We are not VAT registered. There are no additional tax charges to the price as shown.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. If you are unhappy with your purchase please return within 30 days for a refund.
Reaching Us
If you need to reach us, please email us on sales@rugby-gifts.com, alternatively, you can call on 01639 729000 (International +44 01639 729000 ) or fax us on or write to us at 102 Brecon Road Pontardawe Swansea West Glamorgan SA8 4PD United Kingdom
Privacy Policy
Rugby Gifts do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy
If you are unhappy with your purchase please return within 30 days for a refund.